Hello I bought "Rebelle 7 pro" on your website in my There is no Rebelle 7 pro download under the account

Hello
I bought "Rebelle 7 pro" on your website in my https://www.escapemotions.com/user/zhanglie/purchases
There is no Rebelle 7 pro download under the account

I am in a similar situation. No Rebelle 7 Pro in my account either. They seem to be having a problem rolling out the release. If there is something we need to do please tell us, which includes giving you time to do a proper release. 

订单参考： ESCAPEMOTIONS231123-1276-35302

Same issue - I preordered rebelle 7 and have no d/l link and it doesn't show up in purchases. How do I get my app?

Same for me, I do not see any download links for my Rebelle 7 Pro that I pre-ordered in Nov 23. Can someone help?

These issues were solved via email. You should be able to download Rebelle 7 from My Account > Purchases now.